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Iowa Education Portal Information

Frequently Asked Questions

Are all browsers supported?

No. The Iowa Education Portal is optimized for Firefox and Internet Explorer. Google Chrome and Safari (for many iPad users) are NOT currently supported browsers for the Iowa Education Portal.

Who needs a login?

Logins are necessary for current and new users of Iowa Department of Education applications.

Why do I need a login?

You may need a login if:

  1. You currently access EdInfo (or plan on doing so) after December 31, 2012 at which point access to the existing EdInfo application will be migrated to the portal.
  2. You don’t already have a State Enterprise A&A  (Authentication and Authorization) login. Most commonly these logins bear a domain name of ‘@iowaid’. State employees with ‘@iowa.gov’ addresses may login with this address and network password.  You may confirm your address existence by verifying with the A&A login page here: https://portal.ed.iowa.gov and selecting ‘Forgot my ID’ or ‘Forgot my Password’ under the A&A Account ID tab.

Additional DE applications will be migrated to the portal throughout calendar year 2013.

We will attempt to migrate your account settings to the new system, provided we can positively identify your account via email address and name.  For more information on how to make this connection, view this document, Iowa Education Portal

Where do I get a login/Where do I access the portal?

If you know you do not currently have an A&A Account ID, go to https://portal.ed.iowa.gov  and select ‘Create an Account’.
For a brief tutorial on this process, click here.

How do I know if I have one already?

Both ‘Forgot ID’ and ‘Forgot Password’ options are available at https://portal.ed.iowa.gov under the A&A Account ID tab.  If you believe there is a possibility you have a login ID, please confirm beforehand before signing up for a new login.  We will make our best attempt to migrate your account settings (from the old EdInfo, to the new portal-based system) provided we can identify your unique login.

Is there any guidance you have for users?

Yes – A&A Account ID's are specific to an individual and should not be ‘shared’ or ‘group’ logins.  In accordance with State security requirements, access to applications and the permissions granted herein are bound to an individual, not a collection of users.
A&A logins should be associated with your work email address only.
The closer your login name can resemble your actual name will aid in the identification process.

Who do I contact if I have a question?

Direct A&A related questions to:
ITE.Servicedesk@iowa.gov
800-532-1174 or 515-281-5703

Direct Iowa Education Portal questions to:
ed.portal@iowa.gov

Printed from the Iowa Department of Education website on April 01, 2015 at 11:31am.